Da Nang Airport Fast Track Immigration (DAD)

What you are booking

Fast track at Da Nang is a meet-and-greet and priority immigration service. A Sondax representative waits for you inside the international terminal, walks you to the priority lane, and stays nearby until you are cleared. Most travellers are through in 20 to 30 minutes on the standard lane, or 5 to 15 minutes on the diplomatic lane.

Why the queue at Da Nang is worse than it looks

The international terminal was built for 4 million passengers a year. In 2025 it handled 6.8 million, or 170% of its design capacity. Around 15,000 passengers pass through on an average day, across more than 150 flights.

The squeeze is worst during the two daily windows when international flights land together. In those windows, clearing immigration can take the better part of an hour.

Who books this

Business travellers on tight schedules. Families with young children. Elderly passengers. Anyone with a connecting flight. And travellers heading straight to Hoi An who would rather start the drive than stand in a line.

Not sure which package fits your flight? Message us your flight number before you book and we will tell you what the queue normally looks like at that time.

Two ways to book

Book ahead. At least 3 hours before your flight, for the standard rate.

Already at the airport. Landed and facing a queue you did not expect? Message us right now. We accept walk-up requests with no advance booking. A $7 surcharge applies because we have to send someone to you immediately.

Before you book

• International flights only, arriving in or departing from Vietnam via Da Nang.
• Children under 2 are free, based on the date of birth in the passport.
• Every passenger must complete the Pre-Arrival Information form at prearrival.immigration.gov.vn before flying to Vietnam. Fast track speeds up the walk through the terminal, but this form is still your responsibility.
• The Diamond Arrival, No-Queue Lane package needs a photo of your passport page in advance.
• Prices are per person and exclude the government visa stamping fee (USD 25).

1. Booking and communication

• Add us on WhatsApp, LINE, WeChat, KakaoTalk, Viber or Telegram right after booking. We will message you first through the chat app or email you provided.
• Note for LINE users: we cannot add overseas LINE accounts by ID or phone number. We will send our contact link by email, so please add us first.
• Send us your passenger details and keep your phone reachable on travel day so our on-site team can coordinate without delay.

2. Arriving at Da Nang

Meeting point: International Terminal, Arrival Hall.

• Step 1: After landing, walk toward the international arrivals hall as you normally would.
• Step 2: Look for our staff holding a greeting sign with your name on it.
• Step 3: Our representative guides you to the priority immigration lane.

Please note: stay in the priority lane with our staff throughout. Airport rules stop our team from passing certain checkpoints, but they will place you in the correct lane and wait nearby until you are fully cleared. At the busiest arrival windows there may still be a short wait, and our team will tell you honestly what to expect on the day.

3. Departing from Da Nang

• Step 1: Send us your flight details at least 3 hours before departure.
• Step 2: Arrive at the airport at least 2 hours before your flight and complete airline check-in yourself.
• Step 3: Go to the meeting point and message us once you arrive. Our staff will meet you there. Running late? Tell us before you leave for the airport so we can adjust.
• Step 4: Our staff escorts you to the priority immigration lane.
  • Silver Departure: you go through the X-ray screening yourself after immigration.
  • Gold Departure plus Priority Security: our staff also takes you to the priority X-ray lane.

Please note: for security reasons our staff escorts you to the immigration officer at the front of the priority line but cannot go past that point. By then you are already ahead of the queue.

Included

• Meet and greet by a Sondax representative inside the international terminal
• Escort to the priority immigration lane, arrival or departure depending on your package
• Priority X-ray security screening (Gold Departure package only)
• Live coordination with our Da Nang team on your chosen chat app, 24/7 before and during your service

Not included

• Visa on arrival stamping fee (USD 25). A government fee collected at the immigration counter. Our staff can help you with the payment process.
• Pre-Arrival Information form. Mandatory for every passenger entering Vietnam. You complete it yourself before flying.
• Airline check-in and baggage drop-off. Please complete these yourself before the departure service starts.
• Porter service and baggage retrieval. This service speeds up immigration and security clearance, not baggage handling.
• Transport from the airport. Da Nang city centre is only 3km away, but Hoi An is around 30km, roughly 45 minutes. Book a private transfer here.

You are booking direct from a licensed operator

Sondax Travel is a licensed Vietnamese international tour operator, licence No. 01-2640/2024/CDLQGVN-GP LHQT, issued to Hoa Binh Trade and Travel Consulting Co., Ltd. You are buying from the company that runs the service, not from a listing on someone else's marketplace, and the price at checkout is the price you pay, with no platform service fee added.

You talk to the people doing the work

Message us on WhatsApp, LINE, WeChat, KakaoTalk, Viber or Telegram and you are coordinating with our own team at Da Nang, not a bot and not a call centre reading from a script. Support runs 24/7 in English and Vietnamese.

We are based at Da Nang, not in an office overseas

Our team works at Da Nang International Airport every day. They know which lane is moving that morning, which officer is on duty and how long the walk really takes. It is also why we can take requests most booking platforms will not: marketplaces close their window 24 to 48 hours before departure, we can still help after you have landed.

One conversation, five airports

We run fast track at Da Nang, Tan Son Nhat, Noi Bai, Cam Ranh and Phu Quoc, alongside private transfers and day tours in Vietnam. If your trip has more than one airport in it, the same team handles all of them.

What we can and cannot promise

Fast track gives you access to a priority lane that moves considerably faster than the regular queue. Actual waiting time still depends on airport traffic, immigration procedures and peak arrival patterns outside our control. The service does not guarantee zero waiting time, and under airport security rules our staff cannot accompany passengers past the immigration counter. They will make sure you are in the correct priority lane and stay nearby until you have cleared.

When a booking counts as a no-show

A booking becomes a no-show, and is non-refundable, if any of these happen:

• You do not appear at the meeting point or do not follow the instructions provided
• Your flight number, date, time or terminal changes and you do not tell us beforehand
• The flight information you gave us is incorrect or incomplete
• We try to reach you at service time and cannot get a response

Please keep your phone reachable on travel day so our team can find you.