VIP Fast Track Service covering immigration Procedures at Da Nang Airport (DAD)

Smooth, Priority & Attentive Airport Experience

Enjoy a calm and efficient journey at Da Nang Airport with our VIP Fast Track Service. Skip long queues and clear immigration in just 15–30 minutes. Our team provides step-by-step coordination via chat (24/7 support), ensuring a smooth and stress-free experience from start to finish.

WHO IS THIS FOR?

Business travelers on tight schedules, families with young children, elderly passengers, anyone with connecting flights, or travelers who simply value their time.

HOW WE STAY IN TOUCH

Please add us on WhatsApp, LINE, WeChat, KakaoTalk, Viber, or Telegram before your trip. We'll message you first through the chat app or email you provided — please check regularly. Our support runs 24/7.

Note for LINE users: due to technical restrictions, we're unable to add overseas LINE accounts directly. We'll provide our LINE contact via email — please add us first.

1. Booking

• Please add us on WhatsApp / LINE / WeChat / KakaoTalk / Viber / Telegram. We'll message you first through the chat app or email you provided, so please remember to check.
  • Note for LINE users: PLEASE ADD US FIRST. Due to technical restrictions, we are unable to add overseas LINE accounts. We will provide our LINE contact via email, so please add us first.
  • For WhatsApp / WeChat / KakaoTalk / Viber / Telegram users, we will contact you directly. If we are unable to contact you due to search or data restrictions, we will follow up via email.
• Send us the required passenger information.
• Keep your phone available for real-time communication.
• For urgent bookings, please reply quickly so we can secure availability for you.

2. For Arrival Fast Track

After arrival:

• Proceed to the International Terminal 2 - Arrival Hall.
• Look for our staff holding a greeting sign.
• Our staff will guide you to the Priority Immigration Lane for faster clearance.
• Important: Please stay in the VIP lane at all times. According to airport regulations, staff are not allowed to accompany passengers beyond certain checkpoints. Don't worry - they will guide you to the correct priority lane and stay nearby to observe until you have fully completed the process.

3. For Departure Fast Track

• Send us your information at least 3 hours before your flight.
• Arrive at the airport at least 2 hours before departure.
• Complete airline check-in independently.
• Go to the meeting point at the airport and send us a message once you arrive.
• Our staff will meet you and escort you to the Priority Immigration Lane.
• For Premium Departure Service: Our staff will also guide you to the Priority Security X-ray Lane for faster screening.

Note: According to airport regulations, staff are not allowed to accompany passengers beyond certain checkpoints. Don't worry - they will guide you to the correct priority lane and stay nearby to observe until you have fully completed the process.

✅Inclusion: Fast Track Immigration Service at the airport for the international flight

❌Exclusion: Visa-on-arrival stamping fee (USD 25) is not included. Assistance with payment is available on request.

1. Service scope & waiting time

The Fast Track service provides access to a priority or faster processing lane compared to regular queues. Waiting time may still occur depending on airport conditions, immigration procedures, peak traffic, and other objective factors beyond operational control. The service does not guarantee zero waiting time, but aims to reduce processing time where conditions allow.

2. No-show & Non-refund Policy

The booking will be considered no-show and non-refundable in the following cases:

• The service cannot be delivered because the customer is not present at the designated meeting point or does not receive the Fast Track assistance as instructed in the product information.
• Flight details (including flight number, date, time, or terminal) are changed without prior notification, resulting in the service being unable to be arranged or executed.
• Incorrect or incomplete flight information is provided, which prevents the supplier from locating or assisting the customer.
• The supplier attempts to contact the customer via the provided communication channels, but confirmation cannot be completed and the customer cannot be reached at the time of service.
• Any situation in which the service is unable to be used due to the booking conditions not being met.

3. Communication & assistance process

The supplier will make reasonable efforts to reach the customer using the contact details and communication channels provided in the booking. In the event that confirmation cannot be completed or the customer cannot be located at the designated meeting point as per the service instructions, the booking shall be deemed no-show and non-refundable.