Walk past the immigration queue at Noi Bai. A Sondax escort meets you inside the terminal and takes you to the priority lane.
Noi Bai is northern Vietnam's main gateway. When several long-haul flights land in the same window, the regular immigration hall backs up fast and a 45 to 60 minute wait is normal. Fast track changes that. A Sondax representative waits for you inside the terminal, walks you to the priority lane, and stays with you until you are cleared. Most passengers are through in about 20 minutes.
Business travelers landing for meetings. Families with small children who cannot stand in line for an hour. Elderly passengers. Anyone with a tight connection to a domestic flight. And travelers who would rather spend their first hour in Vietnam eating pho than queuing.
Not sure which fits your flight? Message us your flight number before you book and we will tell you what the queue normally looks like at that time.
Once your booking is confirmed, message us on your preferred chat app. You will be coordinating with our operations team at Noi Bai in real time, not with a call centre. Support runs 24/7 in English and Vietnamese.
LINE users: network restrictions in Vietnam stop us from adding overseas LINE accounts by phone number or ID. We will email you our LINE contact link, please add us from your side.
Book ahead. At least 3 hours before your flight. Best price, and round-trip combos are available.
Already at the airport. Landed and facing a queue you did not expect? Message us right now. We accept walk-up requests with no advance booking. A $7 surcharge applies because we have to send someone to you immediately.
As soon as your payment is confirmed, message us on your preferred app. We will confirm your booking and send the meeting details. Keep your phone reachable on travel day, quick replies help our airport team coordinate without delay.
Where we meet you: Arrival Hall, International Terminal 2.
Realistic timing: most travelers clear immigration in about 20 minutes. At the busiest arrival hours there may still be a short wait in the priority lane. It is faster than the general queue every time, and our team will tell you honestly what to expect on the day.
Where we meet you: entrance of Gate A, Noi Bai Airport.
Fast track gives you access to a priority immigration lane that moves considerably faster than the standard queue. Actual processing time still depends on airport traffic, immigration staffing and security protocols outside our control. Most of our customers clear immigration within 20 minutes. The service is designed to cut your processing time substantially, not to bypass immigration procedures entirely.
A booking becomes a no-show, and is non-refundable, if any of these happen:
Almost every no-show we see comes from a flight change we were not told about. If anything about your flight moves, message us. We will do our best to reschedule at no extra cost.
Free cancellation up to 30 minutes before your scheduled service time, during local business hours. You get a full refund.
Once a booking reaches no-show status, cancellation and refund requests cannot be accepted, whatever the reason.
Message us instead of cancelling. Rescheduling to a new flight is free as long as you tell us before the original service time.
Message us on the same chat app you used during booking, or reply to your confirmation email. Refunds go back to your original payment method.
Without fast track you could spend an hour in line. With it, you are typically through immigration in about 20 minutes and on your way to your hotel, your meeting, or your first bowl of pho.
Sondax Travel operates under Vietnamese international tour operator license No. 01-2640/2024/CDLQGVN-GP LHQT. If something goes wrong, there is a registered company here to answer for it.
Free cancellation 30 min before service
